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Suzab

Security

Your security comes first

Suzab protects your account at every step, and gives you the tools to protect yourself.

A couple checking their phone together

How we protect your account

These layers of protection work together on every account, every time you sign in or move money.

  • Transaction PIN

    Every transfer and payment must be approved with your 4-digit transaction PIN, which is separate from your password.

  • Biometric sign-in

    Use fingerprint or Face ID on supported devices, so only you can open the app.

  • Encrypted connections

    All traffic between the app and our servers is encrypted in transit using TLS.

  • Identity verification

    BVN and NIN checks confirm that every account belongs to a real, verified person.

  • Name confirmation

    We show the recipient's account name before every bank transfer, so you can catch mistakes before they happen.

  • Activity alerts

    Get notified about activity on your account so you can spot anything unusual straight away.

Suzab will never ask you for

Not by phone, SMS, email, WhatsApp or social media. If anyone asks, it's a scam.

  • Your transaction PIN or password
  • One-time codes (OTPs) sent to your phone or email
  • Your full card details
  • To move money to a "safe" account
  • To install screen-sharing or remote-access apps

Simple habits that keep you safe

A few small steps make your account much harder to compromise.

  • Use a PIN that isn't your birthday or 1234
  • Lock your phone with a passcode or biometrics
  • Only download Suzab from the official App Store or Google Play
  • Double-check the recipient's name before confirming a transfer
  • Never share your screen while the Suzab app is open

Noticed something suspicious?

If you think your account has been compromised, change your password and PIN in the app, then contact us straight away. Include any transaction references, but never your PIN or one-time codes.

Report a concern